return & refund policy

We are happy to accept return within 7 days of receipt, provided that:

All returned items must be unworn/unused with original tag(s) and packaging intact.
Items within our “excluded item” category are non-refundable, including:
Discounted & Final Sale items
Perishable goods (food, beverages, hampers, etc.),
Apothecary items (fragrances, candles, incense, grooming products, garment care products, etc.)
Accessories (jewelry, keychains, watches, umbrellas, sunglasses, etc.)
Intimate apparel, underwear, and swimwear
Cosmetic (skincare, nail polish, Tools & brushes, etc.)
Electronic devices
Books, prints, and stationery
Face masks and face coverings
Gift Card
For footwear, we do not accept returned footwear with a damaged shoe box.
Items can be returned to our retail stores (Singapore) or by post.
We do not provide return labels, refund shipping fees, taxes, and duties. Customers will be responsible for the return shipping fee.
We will not be responsible for item damages or items lost in the return delivery.
Make sure you’ve reached out to our customer care team (customercare@gmiselection.com) before returning an item. Items shipped without our consent may be refused upon delivery.
We will not be responsible for items that are damaged or lost in the return delivery process.
Refunds

Once the returned item(s) has been quality-checked and approved, we will issue a refund to the original payment method together with a confirmation e-mail with the refund details. It can take up to 10 business days to process the return items, subject to its compliance with our Return Policy. Please note that it may also take your financial institution additional time to process the transaction.

GMI selection reserves the right to amend the above terms and conditions without prior notice and has the final decision in case of any dispute.